Business Video Roundup: Email Tips, Business Advice from Airbnb CEO & More
In this week’s business video roundup, Airbnb CEO Brian Chesky drops lessons in customer loyalty and crisis management, Harvard Business Review shows how to write emails with military precision, and Zingerman’s founding partner Ari Weinzweig talks about how love became an integral part of how he does business (“It does impact the food” as well as “the guest experience,” he says). Plus, Insider Business shows how Li-Lac Chocolates survived 100 years to become Manhattan’s oldest chocolate house, while Gary Vaynerchuk shares his thoughts on business strategy in 2023, including how A.I. might change how you operate.
Brian Chesky, Co-Founder and CEO of Airbnb: Designing a 10-Star Experience
In this View from the Top conversation at Stanford Graduate School of Business, Airbnb co-founder and CEO Brian Chesky tells his company’s origin story, reveals lessons in generating customer loyalty, and shares hard-won wisdom on crisis management.
Harvard Business Review: How to Write Email with Military Precision
Take a few tips from the military before you hit send on that next business email. It could mean the difference between accomplishing your goals (mission accomplished) or not (mission failure).
Ari Weinzweig of Zingerman’s on Visioning with Love and Humility
The latest episode of Restaurant Influencers gets up close and personal with Ari Weinzweig of Zingerman’s Community of Businesses, a family of food-related companies in Ann Arbor, Michigan, which includes restaurants, bakeries, creameries, catering services, coffee bars, and candy shops. Weinzweig discusses many business topics, including his mission to lead with love. “It’s a natural byproduct of a healthy organizational ecosystem,” he says. “It does impact the food… and the guest experience.”
How the Oldest Chocolate House in NYC Survived a Century
Li-Lac Chocolates has been making delectable treats in New York since 1923. As Manhattan’s oldest chocolate house, they have stayed true to founder George Demetrious’s original recipes while adding new delicacies over the years. This 13-minute video is a peek inside the venerable NYC institution, offering insights into how the business has survived for 100 years.
GaryVee: My 2023 Takes on Running Businesses
In this eight-minute video, Gary Vaynerchuk offers up some quick thoughts on the state of business and entrepreneurship in 2023, including how A.I. could change your business. Don’t get left behind.
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Image: SeanPavonePhoto / Envato Elements
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