Business Video Roundup: Handling Customer Complaints, Employees or Sub-Contractors & More

Posted on 07.Aug.2017 by Mike Winters | @amcomcap

Mark Holher – The Difference Between Employees and Sub-Contractors In this week's roundup of helpful videos for entrepreneurs and small-business owners, Brian Tracy discusses the key traits necessary for success, Mark Kolher explains the difference between employees and sub-contractors and why that's important to know, and Patrick Bet-David shares some excellent tips for dealing with customer complaints. Plus, Ivan Misner suggests some things you should avoid when networking and six entrepreneurs share the best and worst advice they've received.

Brian Tracy: What It Takes to Be a Successful Entrepreneur

What does it take to be a successful entrepreneur? "Continually seek ways to increase productivity, performance, and output," Brian Tracy says. In this five-minute video, he shares some of the key habits and values that most successful entrepreneurs have in common.

Entrepreneur: The Difference Between Employees and Sub-Contractors

In this three-minute video, CPA, attorney, and bestselling author Mark Kolher explains the differences between an employee and a sub-contractor. It's vital to know the difference in order to avoid federal and state tax penalties, so make sure you're up to speed.

Valuetainment: How to Handle Customer Complaints Like a Pro

Patrick-Bet David shares some terrific advice for handling customer feedback and complaints. In this 20-minute video he uses concrete examples and actionable tips that you can start using immediately.

Ivan Misner: Five of the Least Important Skills for Networking

Networking guru Dr. Ivan Misner tells what not to do when networking.

Entrepreneur: Six Entrepreneurs Share the Best and Worst Advice They've Received

In this short video, six business owners share the best and worst advice they've received over the years. Several worth remembering, including: "Be nice. No matter what you do, where you go, who you meet, they may not always remember what you do, but they will always remember how you make them feel."

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Business Video Roundup: Managing a Sales Team, Company Culture & High Performance

Asturion – Team and CultureThis week we have two hour-long videos from Stanford Graduate School of Business—one focusing on the intricacies of managing an efficient sales force, the other delving into the areas of team building and company culture. Don’t worry, we also have some shorter videos for those of you who are pressed for time. There’s Brendon Burchard with some high-performance tips, Sallie Krawcheck of Ellevest with some company-building stories, and Patrick Bet-David with the one thing he believes all business comes down to. All just a few minutes each.  Read more

Mike Winters 16.10.2017 

Business Video Roundup: Motivating Employees, Increasing Productivity & More

Marie Forleo – Creative Ways to Motivate EmployeesIn this week’s roundup of great videos for entrepreneurs and small-business owners, Marie Forleo serves up five creative ways to motivate employees without spending any extra money, Brian Tracy and Columbia Business School dish out helpful productivity knowledge, and Neil Patel lays out a few things that every local business should be doing to increase their visibility in Google’s search results. Plus, Patrick Bet-David explores seven qualities of a superboss entrepreneur. Do you fit the profile?  Read more

Mike Winters 06.10.2017 

Business Video Roundup: Product Selling, Brand Building & Harvey Recovery

SBA Disaster Assistance for Houston BusinessesThis week, learn how to make people really want to buy your product by focusing on the three P's, find out how Fast N' Loud's Richard Rawling went from broke to a million-dollar brand, and find out how to navigate the tricky waters of running a business with your spouse. We've also got some important disaster-recovery tips from the SBA for business owners affected by Hurricane Harvey in Houston and surrounding areas.  Read more

Mike Winters 29.9.2017 


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