Business Video Roundup: Email Tips, Business Advice from Airbnb CEO & More
In this week’s business video roundup, Airbnb CEO Brian Chesky drops lessons in customer loyalty and crisis management, Harvard Business Review shows how to write emails with military precision, and Zingerman’s founding partner Ari Weinzweig talks about how love became an integral part of how he does business (“It does impact the food” as well as “the guest experience,” he says). Plus, Insider Business shows how Li-Lac Chocolates survived 100 years to become Manhattan’s oldest chocolate house, while Gary Vaynerchuk shares his thoughts on business strategy in 2023, including how A.I. might change how you operate.
Brian Chesky, Co-Founder and CEO of Airbnb: Designing a 10-Star Experience
In this View from the Top conversation at Stanford Graduate School of Business, Airbnb co-founder and CEO Brian Chesky tells his company’s origin story, reveals lessons in generating customer loyalty, and shares hard-won wisdom on crisis management.
Harvard Business Review: How to Write Email with Military Precision
Take a few tips from the military before you hit send on that next business email. It could mean the difference between accomplishing your goals (mission accomplished) or not (mission failure).
Ari Weinzweig of Zingerman’s on Visioning with Love and Humility
The latest episode of Restaurant Influencers gets up close and personal with Ari Weinzweig of Zingerman’s Community of Businesses, a family of food-related companies in Ann Arbor, Michigan, which includes restaurants, bakeries, creameries, catering services, coffee bars, and candy shops. Weinzweig discusses many business topics, including his mission to lead with love. “It’s a natural byproduct of a healthy organizational ecosystem,” he says. “It does impact the food… and the guest experience.”
How the Oldest Chocolate House in NYC Survived a Century
Li-Lac Chocolates has been making delectable treats in New York since 1923. As Manhattan’s oldest chocolate house, they have stayed true to founder George Demetrious’s original recipes while adding new delicacies over the years. This 13-minute video is a peek inside the venerable NYC institution, offering insights into how the business has survived for 100 years.
GaryVee: My 2023 Takes on Running Businesses
In this eight-minute video, Gary Vaynerchuk offers up some quick thoughts on the state of business and entrepreneurship in 2023, including how A.I. could change your business. Don’t get left behind.
READ MORE FROM AMERICAN COMMERCIAL CAPITAL
What Questions Should I Ask a Factoring Company?
Walking into the conversation with the right questions puts you in control and quickly separates the straight-shooters from the slippery ones. Here’s a practical checklist to bring with you. A good factor will answer all of these clearly and without hedging.
On cost and fees What is your factoring fee, and exactly how is it structured — flat, or does it increase the longer an invoice is unpaid? What…What Are Hidden Fees I Should Watch Out For?
This is exactly the right thing to be suspicious about, because the difference between a fair factoring deal and a frustrating one often lives in the fine print. A reputable factor is transparent; your job is to make sure you’re working with one. Here’s what to look for so nothing catches you off guard.
Ask about each of these specifically, even if the factor doesn’t bring them up:
…Is There a Minimum Revenue Requirement for Factoring?
If you’re a small operation worried that you’re “too small” to be taken seriously, take a breath — factoring is one of the most accessible forms of business funding out there, and many factors specifically serve small companies.
The honest answer is that requirements vary by company. Some large factors prefer sizable clients and set monthly minimums that can feel out of reach for a small business. But…
